FAQs

1. How can I place an order?

You can browse our products and add your favorites to the cart. Once ready, click Checkout, fill in your details, and complete your payment securely.

2. What payment methods do you accept?

We accept major credit/debit cards, PayPal, and other secure online payment methods available at checkout.

3. Do you offer free shipping?

Yes! We offer free standard shipping on all orders. Delivery usually takes 3–4 business days after your order is dispatched.

4. Can I track my order?

Absolutely. Once your order is shipped, we’ll email you a tracking number so you can follow your package every step of the way.

5. What if my product arrives damaged?

If your product arrives damaged or faulty, please email us within 3 days at a lovishliving989@gmail.com with a photo or video of the issue along with your order number. We’ll guide you through a quick replacement process.

6. Can I return or exchange a product if I change my mind?

To maintain fair pricing and quality, we do not accept returns or exchanges for change of mind or if you decide you no longer like the product.

7. How do I know if a product is in stock?

Our website shows real-time stock availability. If a product is out of stock, it will be clearly marked, and you may have the option to sign up for restock notifications.

8. How long does it take to process a refund?

Refunds are processed after we receive and verify the returned item (if applicable). Once approved, it may take 3–7 business days for the amount to reflect in your account, depending on your bank.

9. Can I change my order after placing it?

If you need to make changes to your order, please contact us as soon as possible at lovishliving989@gmail.com. We’ll do our best to accommodate, but changes cannot always be guaranteed once the order is processed.

10. Do you ship internationally?

Currently, we ship within United Kingdom. For international shipping inquiries, please contact us directly on lovishliving989@gmail.com.

11. How can I contact customer support?

You can reach us at: